11 Sep / 2017

Comps

Comps in Casinos

If you’ve gone to a casino at least once, you may have heard of “comps” before. You wouldn’t even have to go to a casino to be familiar with that word. You may have picked up that word from a movie where the manager of the casino used the word comps to calm down an agitated casino patron. So what exactly is the meaning of comps?

“Comp” (plural form is “comps”) is a shortened form of the word complimentary. These are valuable perks given to casino customers to entice them to go back. It is a marketing tool of sorts; freebies that will drive their best (i.e. big spenders) customers back to the casino.

Comps could take the form of free drinks, free meals, discounts on hotel room rates, even cold hard cash. The higher your bankroll for casino games, the more pampering you’ll get — courtesy of the house of course. The really big spenders can even get an all expense paid trip to the casino, so long as they keep playing that is.

So now that we know what comps are, the next big question would be – how do we get them?

There are several ways on how players can procure these free goodies. The most common of these is through the use of player reward clubs. Casinos issue plastic cards the size of credit cards to club members who in turn use them to receive their comps. These cards are very much like Identification Cards as they contain useful information about the card owner.

Located on the back of the card is a magnetic strip which is used by a magnetic reader mounted on slot machines or other such devices to identify the player’s amount and duration of play. These are all monitored by a computer.

For table games, the same cards are also used. The pit boss or table manager rates the club member by the player’s buy-in, duration of play and the average bet amount.

In most cases, club members earn points based on several criteria (duration of play, average bet size, etc.). The longer they play and the more they spend, the more points they earn. The type of comps that players can receive corresponds to the amount of points they have. The more points they have, the more extravagant the comps they are entitled to receive.

Another advantage of being rated for comps is that the player can also be placed on the casino’s mailing list, depending on how high the player is. The rated player is entitled to special offers sent through mail, like tournament invitations and such.

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